Privacy Policy

1. Introduction

ClawFor.biz ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Contact information (name, email address, company name)
• Communication preferences
• Information provided in inquiries or support requests
• Payment and billing information

2.2 Technical Information

During service delivery, we may access:

• Server access credentials (SSH keys, passwords)
• Configuration files and system settings
• Log files for troubleshooting purposes
• Integration credentials for Slack, Discord, or other services

2.3 Website Analytics

We may collect information about your visit to our website, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website or source
• Device information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Set up and configure OpenClaw on your infrastructure
• Communicate with you about our services
• Respond to your inquiries and provide support
• Process payments and maintain billing records
• Troubleshoot technical issues
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your information:

• Access credentials are stored securely and encrypted
• We use secure communication channels (SSH, HTTPS)
• Access to client systems is limited to authorized personnel only
• We delete temporary access credentials after service completion
• Regular security audits and updates

Important: OpenClaw runs on your own infrastructure. We do not store or have access to the data processed by your OpenClaw instance. You maintain full control over your data.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in our operations (e.g., payment processors)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Contact information is retained while you are an active client
• Billing records are retained for 7 years for tax purposes
• Temporary access credentials are deleted within 30 days of service completion
• Communication records are retained for 2 years

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to processing of your information
• Request a copy of your information
• Withdraw consent at any time

To exercise these rights, please contact us at hello@clawfor.biz.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings.

9. Third-Party Services

Our services involve integration with third-party platforms (Slack, Discord, AWS, etc.). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: hello@clawfor.biz